FAQs

  • What is a live answering service?

    A live answering service ensures your business calls are answered by a real, professional agent — not a voicemail or auto-attendant — giving your customers a personal and responsive experience.

  • How do I sign up?

    To sign up, simply contact us by filling in the form, calling us, or by scheduling an appointment with us to discuss our next steps.

  • What are your operating hours?

    Here at WeAnswer4U, we operate all 24 hours of the day, 365 days of the year. This means that your calls will never go unanswered or to voicemail. Our team will always answer your calls exactly when you need them.

  • Can I customize what your agents say when answering my calls?

    Absolutely. We work with you to create a custom script tailored to your brand, services, and tone, so your customers feel like they're speaking directly to your business.

  • Do you offer multilingual answering services?

    Yes, we offer multilingual support to help you better serve your diverse customer base. We are able to assign multilingual agents to handle those interactions professionally and accurately. Just let us know your language preferences during onboarding, and we’ll tailor the service to match your needs.

  • Do I have to forward all my calls, or can I set specific times?

    You’re in control. You can choose to forward calls at certain times (like after-hours or weekends), during high volume periods, or even only when you don't pick up — it’s completely flexible.